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Frequently Asked
Store credit is like having a gift balance saved to your account. You can use it just like cash the next time you shop with us – whether it's from a return, a reward, or a special promotion. It's our way of making sure you always get the value you deserve.
Store credit is automatically applied to your account and can be used during checkout. Simply log in to your account and the credit will be available as a payment option.
No, store credit and points are different. Store credit is a dollar amount that can be used immediately, while points need to be redeemed for rewards.
You can earn store credit through various ways including returns, special promotions, loyalty rewards, and membership benefits.
Store credit can be part of your membership benefits. For example, Boo Club members receive $29.99 monthly store credit as part of their membership.
No, store credit and points are different. Store credit is a dollar amount that can be used immediately, while points need to be redeemed for rewards.
You can check your store credit balance by logging into your account and viewing your account dashboard.
Yes, you need an account to receive and use store credit. This helps us keep track of your balance and ensure your credit is secure.
Store credit expiration policies vary. Please check your account or contact customer service for specific details about your store credit.
No, store credit cannot be exchanged for cash. It can only be used as payment for purchases in our store.
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